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Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: org.uk/ATOLCertificate b) When you buy a package holiday that doesn’t include a flight, protection is provided by way of a bond held by ABTA. ABTA We are a Member of ABTA, membership number Y1468 We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
Occasionally an airline will impose a requirement that obligates us to issue air tickets early and specifically in those circumstances you will be required to pay your balance within 7 days of our written notification.Want to view your current booking, book additional services or submit advance passenger information (API) and secure flight information for your destination country? You can also check in online quickly and easily from 24 hours prior to departure (selected departures only) Extra services from Condor & Thomas Cook Airlines are only available for Condor flights with the Condor flight number (DE) or Thomas Cook Airlines flights with the flight number (HQ) or (MT).If part of your booking was made via one of our partner airlines, please contact the relevant airline for each respective leg.For injury and illness claims, you can request the ABTA Mediation Procedure and we have the option to agree to mediation.Further information on the Code and ABTA’s assistance in resolving disputes can be found on com. Your Holiday Price a) We reserve the right to alter the prices of any of the holidays shown in our brochure.